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Not who they used to be. Srilankan Airways used to be my preferred Airline from London to Colombo (Sri Lanka) as has direct flights, good flight times, the cabin crew are courteous / friendly and was fairly overall good value. Sadly, things are not so good nowadays. The flight prices have over doubled in price in the past couple of years, the cabins and seating are looking tired and un-clean, The entertainment system and seating is touch and go and the food quality and choices declined.In July (24) I did a return flight and this was my experience from this trip:LHR – CMB 16/7/25 Check in very slow, even after checking in online and self printing of baggage labels . My entertainment system was totally dead and the cabin crew could not reset., so had a long flight with very little to do (I could not even charge my phone to use that) As we were approaching Colombo airport we noted 3 people around us using their sick bags, at the time we thought this was due to turbulence, but a few hours later my wife too was very sick, so suspect the food was not as fresh as it should be. I did actually e-mail SriLankan Airways customer service about this but they just didn’t bother responding other than the automated mail saying are will deal with my enquiry with 10 days (this was more than 10 days ago!)Our return flight back to LHR on 28/07/24, was slightly improved, but this time it was my wife who had a faulty entertainments systems and I just had a seat they would not recline and had a dodgy arm rest the squeaked for 11 hours.So unless to really need a direct only flight, I would advise not using SriLankan Airways as there are many other routes that are better and cheaper including Emirates / Qatar who are both excellent pending you don’t mind a stop on route. I have travelled this route with many airlines (as my wife has family there) but sadly I have to say SriLankan Airways has gone from my preferred airline to my last choice in the future.

Great experience Great service and reliable at a fair price. The driver was on time and nice car. I would recommend to anyone. Organising the ride was easy, they replied to us quickly.

Perfect I booked them twice excellent service very reliable, when i needed help with bringing valuable things for me they did it very fast.I will call them again for sure.

Trip from kandy It was very easy to Ask the trip. You Can contact the agence by watsappThe driver was very kind and safe.The Price is very good.

Highly recommended service Great service, kind driversAlways on timeSafe, good car Good priceWe use this service several time in Sri Lanka to go with a taxi long distanceThanks alot

Great Taxi Servcice Very professional and comfortable taxi service! Very good price, nice drivers and easy communication.Can only recommend to use this taxi service!

Recommended. Im very happy with Best SriLanka taxi's service. They have good price compare to other Taxi I found, yet the service are as good. They always get back to my message quickly and tried the best to meet my requirements. I would recommend them.

Best Taxi The best taxi service in Sri Lanka. The drivers are perfect in the time and he is always the cheapest one. I can recomend this with good consciouns.

Sam taxi review Great service, ver helpful and great value for money. Had good communication and would definitely recommend.

The driver arrived at the time I arranged with him, and provided excellent service, and a good price The driver arrived at the time I arranged with him, and provided excellent service, and a good price, Highly recommend it